Gentle Giant Moving Company, Inc.

Daniel, I am a career Naval officer and as such, I have been moved by many different companies in many different places. My most recent move, from San Diego, CA to Newport, RI was without a doubt the best experience I’ve had with a moving company. This was entirely due to the efforts of Tom ...

Daniel, I am a career Naval officer and as such, I have been moved by many different companies in many different places. My most recent move, from San Diego, CA to Newport, RI was without a doubt the best experience I’ve had with a moving company. This was entirely due to the efforts of Tom Schweitzer, your van operator. He directed the efforts of his crew to good effect while offering intelligent suggestions to his clients (my wife and I) with regard to how best to have our goods arrive intact. He was very easy to work with, possesses an excellent work ethic and very obviously has his clients’ interest in the forefront of his mind. From the time our goods left our house in San Diego, until they arrived in Newport, they were solely in Tom’s custody. Never have I felt more comfortable with leaving everything I own in the care of another. If Tom is indicative of the quality of people your company employs, you should be extremely proud. Thank you for making my family’s most recent change of duty station as pain free as humanly possible and pass on my personal commendations to Tom.

I wanted to take a moment to commend and share my extreme appreciation for Cherie Gregor in your company. I have had the pleasure of working with her on three relocations with my company, and every time she has gone above and beyond making each move flawless. I didn't really know what to expect in ...

I wanted to take a moment to commend and share my extreme appreciation for Cherie Gregor in your company. I have had the pleasure of working with her on three relocations with my company, and every time she has gone above and beyond making each move flawless. I didn't really know what to expect in the beginning. The stress of moving is something nobody likes to deal with. Cherie proved me wrong. I deal with many customers on a daily basis and some can be a bit challenging. I seem to think that I am never one of those challenging customers, but I do have high expectations of service. Cherie blew my expectations out of the water! I truly feel her undivided attention and care. Even when I know she has many other customers, I feel like I am her only one. I can’t tell you how many phone calls and emails I have received from her – this is an excellent example of the passion she has for her customers and commitment to ensuring my move was completed with extreme satisfaction. I am confident this is how she is with everyone. I can hear her smiling on the other end of the phone – this is something you can’t fake. She was always honest and forthright with her communication of the move and the process I should expect. She definitely holds everyone accountable throughout the entire move process from start to finish. My move most recently was the best one ever…the move went flawlessly because of Cherie, no doubt! What an amazing individual you have working for you and the company. She should be cloned – and I want one of her on my team! I also want to extend my thank you to your entire team at Alexander’s. I know it takes a team and I can’t leave everyone else out, but I think Cherie is extremely well deserving of recognition. Whatever that may be in your company, find a way to commend and honor her for me. I will always continue to seek Alexander’s and especially Cherie on my next endeavor! Thank you again, and thank you Cherie!