J. W. Cole & Sons, Inc.

We would like to take this opportunity to commend and thank Carl Pittman for the outstanding job he and his crew did in assisting us with our move last month from Carlsbad, CA to Melbourne, FL. He and his packing crew were professional, courteous and took extreme care with all of our precious items ...

We would like to take this opportunity to commend and thank Carl Pittman for the outstanding job he and his crew did in assisting us with our move last month from Carlsbad, CA to Melbourne, FL. He and his packing crew were professional, courteous and took extreme care with all of our precious items from patio furniture to several antique pieces and artwork. Not only did they arrive promptly each day, they were able to complete our move well within schedule and kept us informed every step of the way. It gave us enormous peace of mind to know our belongings were in such competent hands. Everything arrived on time and in perfect condition. In this day and age, of almost indifference, it is both refreshing and valuable to find such incredible customer oriented service. We would not hesitate to use your service in future moves and will definitely recommend you to our friends. Thank you for the excellent customer service you provided.

We wanted to express our thanks to DMS. Jay and his team were absolutely first class and did an amazing job. They treated our household goods with the utmost care and were an absolute pleasure to work with. Their commitment to doing the job right was second to none and they worked unbelievably hard ...

We wanted to express our thanks to DMS. Jay and his team were absolutely first class and did an amazing job. They treated our household goods with the utmost care and were an absolute pleasure to work with. Their commitment to doing the job right was second to none and they worked unbelievably hard to get their truck loaded in time for us to move out as well as to unload everything. How they were able to get everything in the house within the two days was simply amazing and set up all of the big items that we needed set up (it actually looked like a house when they were done albeit with lots of boxes). The only criticism I have is not on them but just on the process of two days for them to unload --- they did a Herculean task to accomplish all they did in that time and we were amazed at how organized they were to load and unload. However, we think you may consider revising your process to allow them extra time to set up. Again, this is not a criticism of them as they went above and beyond but perhaps with the contract --- allowing them an additional day to set up would have been better all around. Please pass on our compliments to Jay and his team. In completing a survey of your clients the one question you should ask is….would you recommend them to others. The answer is that we would not only recommend them to others but also ask for them by name when we move again.