Lee Moving & Storage, Inc.

I want to begin this letter by expressing how pleased I am with the service, professionalism and overall performance of your company. I have used movers three times and this is the second time that I have used Atlas Van Lines. I was relocated for work from New Orleans, LA to the Lansing, MI area in ...

I want to begin this letter by expressing how pleased I am with the service, professionalism and overall performance of your company. I have used movers three times and this is the second time that I have used Atlas Van Lines. I was relocated for work from New Orleans, LA to the Lansing, MI area in mid April 2011. Again, your company has exceeded my expectations, and I just wanted to recognize key individuals for their service. First, I would like to thank Lee Moving and Storage, Inc. (New Orleans, LA) for their exceptional service. Specifically, Diane deserves recognition. She was not only professional in appearance and attitude but had a great sense of humor, too. She was amazingly accurate in her estimate (estimate of 12,000 lbs; actual was 11,800 lbs), especially since there was a mini-storage facility moved in addition to my townhouse. Since this was a company paid move, I had to obtain two additional estimates from your competitors. Both competitors estimated 16,000 lbs and over $2,000 additional to what Diane estimated. This proves the integrity by which Lee Moving & Storage operates. Also, the packers arrived on time on both packing days and were completed well in advance of anticipated times. Second, I would like to extend a special thank you to the driver, Jeff (Celina Moving and Storage, Celina, OH) and his crew, Sean and Stuart. These guys were amazing. Jeff and Sean arrived early with my encouraging approval to load my belongings and finished loading in one day. There was a mini-storage facility about 10 minutes from my residence, and they were completed with this in four hours. Next, they loaded the townhouse–the same day–and were on the road by 4:45 pm. What pleased me the most is that they were scheduled to finish on April 15, 2011, but instead, I was able to enjoy my last day in New Orleans, LA without having to concern myself with moving. In Grand Ledge, MI, Jeff and his crew arrived on time, had my home unloaded, and fully unpacked by 4:30 pm. I was amazed by their efficiency. Also, I just want to point out that these guys have a physically demanding job and through this move maintained great attitudes and smiles throughout their workday. I am not sure if one of Atlas’ missions is to make customers feel like family, but the staff for my move really proved this to be one of their attributes. I sincerely hope that I can use Atlas for my future moving needs and will highly recommend them to anyone searching for a professional moving company. Once again, I just want to express my sincere gratitude for the exceptional service and to thank you for making this move a pleasant experience.

Although I filled out the survey, I felt it was necessary to fully express my opinion about Shaun and his packing crew. Although Shaun did not deliver my things, he did manage the packing crew that came to my home in Long Beach, Mississippi. After 13 years of living in Mississippi my family and I ...

Although I filled out the survey, I felt it was necessary to fully express my opinion about Shaun and his packing crew. Although Shaun did not deliver my things, he did manage the packing crew that came to my home in Long Beach, Mississippi. After 13 years of living in Mississippi my family and I were forced to move to Kentucky due to Hurricane Katrina. As you can imagine, moving was extremely stressful and emotional for me. Shaun and his two young crew members were absolutely professional, friendly, and most importantly, kind. I have moved both internationally and across the country several times. This was by far, the smoothest and best move of all. Nothing was broken upon arrival at my new home! Please commend these movers for the great move they provided. Please include the crew members in my thanks as well. They too, were just as professional. My husband and I would certainly use and recommend your services to others.

I saw Lee Moving and Storage on Facebook and was interested in learning more about them after I looked at their photos and saw the same workers in many of them. I called and Alise, the sales manager, confirmed that all of their movers are on staff, not hired day labor. I think this makes a huge ...

I saw Lee Moving and Storage on Facebook and was interested in learning more about them after I looked at their photos and saw the same workers in many of them. I called and Alise, the sales manager, confirmed that all of their movers are on staff, not hired day labor. I think this makes a huge difference! To get me a quote, Alise came out and reviewed my stuff in person, which reassured me that it would be more accurate. (A few places only asked for photos.) She was cheerful, quick to reply, and very helpful. On moving day, Jermain and his team, Kirk, Jermain Jr., Aaron, and Miles were incredibly careful with all of our stuff. All of the wood furniture was wrapped in blankets and the soft furniture was wrapped in plastic. In addition to being careful, they were also very polite and it was obvious that they all had a good rapport with each other. I learned that Jermain (an 11-year employee) and Jermain Jr. were father and son and that Miles and his dad (a 30-year employee) both work for Lee. I believe that committed employees provide the best service and that certainly seems to be the case at Lee. Despite this next-level service, their price was similar to the other companies I contacted. Highly recommend!