Metropolitan Van & Storage, Inc. - An Atlas Agent
With more than 50 years of experience in the transportation, moving and storage fields, Metropolitan initiated operations in the 1940's as a local mover in Martinez, California.
In 1963, Metropolitan became an agent for Atlas Van Lines and moved into the Interstate and International markets. Metropolitan continuously holds the highest warehouse rating awarded by Atlas Van Lines. Our rating is a perfect 5.0.
Metropolitan has been an Atlas agent for over 40 years. In addition, Metropolitan has achieved the "Atlas Superior Packing Award" for several years and maintains a much lower claims ratio than the industry average.
Metropolitan prides itself in old fashion "Customer Service." We understand the trials of moving your home or business and provide that personal touch that is so important to make your move a smooth one.
Contact Metropolitan Van & Storage, Inc.
- 3115 Ramco Street, West Sacramento, CA 95691
- (916) 373-9234
- www.metrovan.com
Average Rating
5/5
We just wanted to let you know how appreciative (no, downright elated!) we were that you were able to come through for us in a very stressful move debacle! As you might remember, we were moving from El Dorado Hills, CA to Parkland, FL the end of August 2015. We received a quote from you as you ...
We just wanted to let you know how appreciative (no, downright elated!) we were that you were able to come through for us in a very stressful move debacle! As you might remember, we were moving from El Dorado Hills, CA to Parkland, FL the end of August 2015. We received a quote from you as you facilitated a smaller move for us in the area 2 years before. You were the higher quote, so we decided to go with a less expensive mover. Big mistake. You truly do get what you pay for. Packers were to arrive on August 27th, no one showed. On August 28th, two movers did appear (we were promised four men) at approx. 2:00 p.m. in the afternoon with a very small truck, with what easily we knew, would be a seven hour move. They were unaware of the packing issue and said they would pack first! Unbelievable - this would have put us at easily the early hours of the next morning to get this done, and the haphazard manner and questionable appearance of these two guys made us feel very uncomfortable about what would happen to our possessions, or if we would ever see them again. I then picked up the phone and called you. The best "move" we ever could have made. A back and forth of a few phone calls, an extension on our lease for a few days and you had totally organized a move for a few days later - first week of September . Two packers arrived the day before, efficient and professional and careful. Four movers arrived the next day. They arrived on time and finished the loading, onto two trucks, I might add, first onto a smaller one, transporting to a larger vehicle one mile away (we were in a tight location for the larger truck). Done seamlessly and professionally, even swept our garages! The driver kept us informed on his progress cross country so that I would be there on time to open our home. He arrived exactly on time and the unloading was quick - and most importantly, nothing was damaged! You also called, during this process on a regular basis to keep us informed along the way. Chris, you saved us during a very stressful situation and did so with great caring and compassion. We will be eternally grateful. If you ever need a reference for cross country moving or any moving at all, please feel free to contact us - we'd be happy to do so!
Read more...Doug and Marg from El Dorado Hills, CA
I wanted to take a moment to commend and share my extreme appreciation for Cherie Gregor in your company. I have had the pleasure of working with her on three relocations with my company, and every time she has gone above and beyond making each move flawless. I didn't really know what to expect in ...
I wanted to take a moment to commend and share my extreme appreciation for Cherie Gregor in your company. I have had the pleasure of working with her on three relocations with my company, and every time she has gone above and beyond making each move flawless. I didn't really know what to expect in the beginning. The stress of moving is something nobody likes to deal with. Cherie proved me wrong. I deal with many customers on a daily basis and some can be a bit challenging. I seem to think that I am never one of those challenging customers, but I do have high expectations of service. Cherie blew my expectations out of the water! I truly feel her undivided attention and care. Even when I know she has many other customers, I feel like I am her only one. I can’t tell you how many phone calls and emails I have received from her – this is an excellent example of the passion she has for her customers and commitment to ensuring my move was completed with extreme satisfaction. I am confident this is how she is with everyone. I can hear her smiling on the other end of the phone – this is something you can’t fake. She was always honest and forthright with her communication of the move and the process I should expect. She definitely holds everyone accountable throughout the entire move process from start to finish. My move most recently was the best one ever…the move went flawlessly because of Cherie, no doubt! What an amazing individual you have working for you and the company. She should be cloned – and I want one of her on my team! I also want to extend my thank you to your entire team at Alexander’s. I know it takes a team and I can’t leave everyone else out, but I think Cherie is extremely well deserving of recognition. Whatever that may be in your company, find a way to commend and honor her for me. I will always continue to seek Alexander’s and especially Cherie on my next endeavor! Thank you again, and thank you Cherie!
Read more...Eric from Tustin, CA
Moving Services
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