Ralph's Moving And Storage

My family and I embarked on our first home sale and move ever when we made the decision to relocate from our hometown of Wichita, Kansas to the Bay Area for a new work opportunity. While not having first-hand experience since being a homeowner, I’ve always heard that local moves are stressful and ...

My family and I embarked on our first home sale and move ever when we made the decision to relocate from our hometown of Wichita, Kansas to the Bay Area for a new work opportunity. While not having first-hand experience since being a homeowner, I’ve always heard that local moves are stressful and could just imagine how that is compounded when moving halfway across the country. Working in corporate HR for well over a decade, I have seen many moves that have not gone smoothly and been a source of stress and strain for the employee. I’m so pleased to report that our move experience was about as stress-free as one of these can get. The personal care and attention we received from Daniel’s was a significant part of that overall experience.In our move, I left Wichita in advance of my family to start my new work responsibilities and begin the house-hunting process. This left my wife to manage the home sale, packing and moving process in Wichita. She called me several times when the packing team, Blaise and Kelley Hawkins were at our house to let me know about the care they were taking with our belongings and our home, and their professionalism throughout the four days of packing. As evidence of this, we only had very minor damage to a few items – well below what I expected for the distance and type of move we made. The unpacking crew also did a great job; they were efficient but worked with us to help make sure everything ended up in its proper place and also took great care of protecting our new home. Finally, the claims process was handled professionally and all issues were resolved in an acceptable manner. We felt like we were treated with extra care and attention throughout the household goods shipment process and I especially appreciated your personal check-ins and follow up with me. I’m happy we didn’t have a need to escalate any concerns but I know I would have received excellent service if that was necessary. Thanks to you and the entire Daniel’s team who helped my family during our move!

Three weeks ago Atlas moved us from Phoenix, Arizona to Richmond, Texas. Our mover’s name was Louis Berry with Atlantic Relocation Systems. Because of Berry, our moving experience with your company was a joy. Berry is extremely professional, organized, and dignified. He was polite, attentive, and ...

Three weeks ago Atlas moved us from Phoenix, Arizona to Richmond, Texas. Our mover’s name was Louis Berry with Atlantic Relocation Systems. Because of Berry, our moving experience with your company was a joy. Berry is extremely professional, organized, and dignified. He was polite, attentive, and seemed to actually care about our possessions. Fourteen months ago we lost our twenty-year-old son, who was a soldier in Iraq with the 101st Airborne. Berry respectfully listened to us speak about our son, SPC Ray Joseph Hutchinson. We have a large curio cabinet that contains Ray Joseph’s awards, ribbons, letters from President Bush, medals, helmet, and many other personal effects. Berry assured us that he would personally pack and unpack this cabinet with its contents, and that every item would be replaced in its exact position for us upon our arrival in Texas. He was very meticulous about honoring our son and all of these military items, as he drew a detailed diagram to follow as he packed each thing in this cabinet for our move. Upon arriving in Texas, the Houston Chronicle appeared at our doorstep as the moving truck was being unloaded. There were boxes all around as a reporter and photographer entered our home. The newspaper wanted to do a story on us as the parents of a “fallen soldier,” to see our reaction to the voting that had just taken place in Iraq days before. Berry had already assembled and set up the curio cabinet with our son’s medals, so the interview was conducted and we were photographed with the cabinet behind us for this newspaper story. During all of this, Berry and his associate, Matt, were continuing to unload boxes from the truck. It was an act of extraordinary kindness on Berry’s part to help us in this matter by readying our son’s cabinet in such an efficient and timely way. Berry has honored the sacrifice of our young son and treated his memory with dignity. I can only hope that you recognize what a capable individual Louis Berry truly is. He is not only a businessman, he is without a doubt a professional. Because of Berry, we would not hesitate to rely on Atlas again in the future; nor would we hesitate to tell our family, friends, and associates about our successful moving experience with your company. Berry is the reason for that.