Suddath Relocation Systems Of Texas, Inc.

There is a 15 year family tradition of writing the CEO of Atlas and thanking them for the service we've received from Merchants Moving and Storage in Boise, Idaho. That may seem a bit unusual but so too is the number of times we have moved back and forth between Houston and Boise. We're hopeful ...

There is a 15 year family tradition of writing the CEO of Atlas and thanking them for the service we've received from Merchants Moving and Storage in Boise, Idaho. That may seem a bit unusual but so too is the number of times we have moved back and forth between Houston and Boise. We're hopeful that this is the last, but we've said that before! Our first move with Atlas (Merchants Moving) was in 2000 from Bellaire, Texas to Eagle, Idaho. My husband Ray had just accepted the position of CEO of Blue Cross of Idaho. Only Ray was happy about the move. The rest of us (three children and one old, fat dog) were all miserable - into that chaos came Neil Lambert. Neil is an amazing individual and the absolute best at his job. He found a way to no only ensure that all of our belongings would be well cared for but to establish relationships with me, my children and Ray. That move prompted the first thank you note to Atlas! Ray was so impressed with the service that he continued to have Merchants and Ron Grove coordinate the movers for all of the executives he brought it. We too moved from one home to another and Ron coordinated every detail, up until and including moving us back to Houston in 20012. So imagine his surprise when I called again in February to let him know we were moving back. This move was another challenging one. Health issues and some sadness were part of what got packed. I cannot begin to tell you how relieved and grateful I was to see Neil and his wonderful team at my door. At this point we feel like old friends. One would imagine that most of your clients will not need to relocate quite so frequently. But isn't it extraordinary to have competent, caring professionals there when you do? Moving is always surrounded with uncertainty and yet for us there is certainty. We are certain we will have nothing but the best service from Merchants and in our case, a chance to visit with old friends.

It has been a pleasure working with Apex for our move. When Christine contacted me initially, she was very friendly and professional. She educated me on the process as well as kept me informed leading up to the crew arriving. The 3 person crew led by Misty Stubblefield was amazing. They arrived ...

It has been a pleasure working with Apex for our move. When Christine contacted me initially, she was very friendly and professional. She educated me on the process as well as kept me informed leading up to the crew arriving. The 3 person crew led by Misty Stubblefield was amazing. They arrived promptly and worked so fast, yet took great care in packing all of our belongings. It wasn't until late the first day that I learned the crew had only gotten a few hours of sleep since they drove directly from New Orleans after an unload, unpack and move in. The lack of sleep surely did not hinder their abilities. The second day they arrived prompt and finished the work in just a few short hours. Ms. Stubblefield was so professional and organized throughout the entire process. She was able to answer any questions we had. This morning Christine contacted me to schedule the delivery. Again, she was friendly, professional and overall amazing! Again, it has been an absolute pleasure having Apex handle our move. I hope that you will pass this along to anyone that might like to know how wonderful this experience has been for us.